At Strive Footwear, we’re committed to making sure you’re 100% satisfied with your purchase. That’s why we offer a 90-day return window for new and unworn items for a refund of your purchase price.

How to return your order

Start your return HERE

If returns coverage is purchased at checkout, return shipping will be covered. Otherwise, it is the responsibility of the customer to cover all costs of returning items to us.

Refunds

Once we receive your returned product(s), we will refund you within 14 days of receipt.

  • All items MUST be returned unworn and in a resalable condition.
  • Items must also be packed with all original packaging, with all tags and labels which must also be free from defects.
  • Please do not apply tape to the shoe box.
  • Items packaged in a box must be returned with an outer box or bag for protection during transit.
  • Goods are your responsibility until they reach our warehouse, so please ensure the items are well packed to prevent any damage or loss during shipping.

If you have not received a delivery/returns note in your parcel, please email usasales@strivefootwear.com

All items returned within 90 days of purchase will be given a 100% product refund (excluding the return postage cost).

This returns process does not affect your statutory rights.

Warranty Policy

For defects resulting from production or material errors, Strive Footwear will provide our customer with a replacement product free of charge. Customers have up to 90 days from the order date to declare any defects. All further warranty or guarantee claims are hereby expressly excluded. The customer’s obligation to inspect the wares and declare any defects, along with the warranty period, is based on statutory regulations.

To initiate a warranty claim, please contact our customer care team at usasales@strivefootwear.com. All claims will be assessed on a case-by-case basis. All Strive products have a lifespan depending on the model, the materials used and the individual use of the product. The warranty does not extend to defects due to the wrong fit, normal wear and tear, exceeding the product’s lifespan or damage caused by improper, incorrect or negligent use or changes to the product. Furthermore, the warranty does not extend to defects in products not ordered from the Strive website.